Investigator Support Assistant Job
📄 About the Company
Labcorp is a global leader in clinical research and laboratory services, supporting pharmaceutical and biotech companies worldwide.
Labcorp plays a critical role in global clinical trials, patient safety, and investigator site coordination across multiple therapeutic areas.
📌 Job Overview
Labcorp is hiring an Investigator Support Assistant (Site Support Assistant) for its Bangalore location.
This role is ideal for freshers and early-career professionals looking to build a career in clinical operations, investigator support, and global clinical trial coordination.
🧪 Job Details – Investigator Support Assistant
Company: Labcorp
Position: Investigator Support Assistant
Location: Bangalore, Karnataka
Experience: 0–2 Years (Freshers can apply)
Employment Type: Full-Time
Estimated Salary: ₹4 LPA
🧾 Key Responsibilities
- Keep patient safety as the top operational priority
- Escalate patient safety issues promptly for resolution
- Communicate with investigator sites via email and approved channels
- Support Global Investigator Support (GIS) team with administrative tasks
- Prepare airway bills and shipping documentation
- Follow up on delivery errors and specimen pending arrival reports
- Assist with Investigator Portal and Sponsor Portal access issues
- Update and maintain investigator site databases
- Resolve system-generated hold issues (simple to moderate)
- Investigate and respond to project-related queries
- Document service failures and escalate unresolved issues
- Maintain training folders and QA documentation
- Track workflow metrics and complete mandatory training
🎓 Eligibility & Qualifications
- B.Pharm / M.Pharm / Pharm.D
- BSc / MSc – Life Sciences / Biotechnology or related field
- Freshers or candidates with 0–2 years experience
- Basic understanding of clinical trial processes (preferred)
- Strong written and verbal communication skills
- Proficiency in MS Office and database systems
- Detail-oriented with good organizational skills
💼 Why Join Labcorp?
- Work with a globally recognized clinical research organization
- Exposure to international clinical trial operations
- Structured training and continuous learning
- Inclusive and diverse work environment
- Strong career growth in clinical operations & project coordination
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