Elanco Hiring Animal Health Technical Support Assistant
Elanco is hiring Animal Health Technical Support Assistants in Bangalore for Technical Support & Pharmacovigilance operations.
This opportunity is ideal for candidates interested in Animal Health Pharmacovigilance, Adverse Event Reporting, Product Complaint Management, Technical Support, Veterinary Healthcare, and Drug Safety Operations.
📋 Job Overview
- Company: Elanco
- Role: Animal Health Technical Support Assistant
- Location: Bangalore, India
- Industry: Animal Health / Pharmacovigilance
- Experience: 0–3 Years
- Qualification: B.Pharm / M.Pharm / Pharm.D / Veterinary / Animal Science / Life Sciences
- Employment Type: Full-Time
- Work Mode: Hybrid
🏢 About Elanco
Elanco is a globally recognized animal health company focused on improving the health and wellbeing of animals through innovation, pharmacovigilance, and advanced veterinary healthcare solutions.
The company supports livestock and companion animal healthcare through research-driven products and global safety monitoring systems.
📌 Key Responsibilities
- Provide technical support through email and case management systems
- Handle customer queries related to animal health products
- Investigate adverse events (AEs), lack of efficacy (LOE), and product complaints
- Maintain pharmacovigilance documentation and reporting
- Perform causality assessment and coding activities
- Support social media monitoring activities
- Review technical and promotional materials
- Prepare SOPs, FAQs, and technical documentation
- Assist in onboarding and technical training activities
🎓 Eligibility Criteria
Required Qualifications
- B.Pharm
- M.Pharm
- Pharm.D
- Veterinary / Animal Science Background
- Life Sciences Graduates
⭐ Required Skills
- Strong communication and interpersonal skills
- Analytical and organizational abilities
- Knowledge of pharmacovigilance and adverse event reporting
- Microsoft Office proficiency
- Ability to work independently and in teams
🌟 Preferred Skills
- Animal health or pharmaceutical industry exposure
- Product complaint investigation experience
- Knowledge of PV systems and workflows
- Technical documentation and SOP preparation
- Training material development skills
🌍 Why Join Elanco?
- Global work environment
- Hybrid work flexibility
- Exposure to pharmacovigilance operations
- Career growth opportunities
- Inclusive workplace culture
- Learning and development support
- Experience in global animal healthcare operations
🚀 Future Career Opportunities
- Drug Safety Associate
- Pharmacovigilance Specialist
- Animal Health Safety Associate
- Medical Information Associate
- Technical Support Specialist
- Clinical Safety Professional
📄 Resume Tips for Pharmacovigilance Jobs
- Highlight pharmacovigilance or healthcare support experience
- Mention AE reporting and complaint handling exposure
- Add SOP and documentation skills
- Showcase communication and analytical abilities
- Include technical support or customer interaction experience
- Keep your resume ATS-friendly and concise
🎯 Interview Tips
- Revise Pharmacovigilance basics and AE reporting concepts
- Understand product complaint workflows
- Prepare customer handling and communication scenarios
- Review SOP and compliance-related questions
- Practice analytical and problem-solving questions
- Be ready for teamwork and multitasking discussions
📝 How to Apply for Healthcare & Pharma Jobs
🚀 Apply for Animal Health Technical Support Assistant
Kindly read the complete job description carefully before applying. Understanding Pharmacovigilance, adverse event reporting, customer support, and documentation workflows improves your chances of selection.
