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ICON Hiring Ops Support Analyst I, IRT in Chennai & Trivandrum
🏢 ICON plc
📍 Chennai & Trivandrum
💻 IRT Support
🧪 Clinical Operations
🎓 0–3 Years
ICON plc is hiring Ops Support Analyst I, IRT professionals for its Clinical Trial Operations and Healthcare Technology teams in India.
This opportunity is ideal for candidates interested in Interactive Response Technology (IRT), Clinical Trial Operations, Healthcare IT, Technical Support, Clinical Research Systems, and CRO Operations.
📋 Job Overview
- Company: ICON plc
- Role: Ops Support Analyst I, IRT
- Location: Chennai & Trivandrum
- Department: Clinical Trial Operations / IRT Support
- Industry: Clinical Research / CRO
- Work Model: Office With Flex
- Experience: Freshers – 3 Years
- Job Type: Full-Time
💰 Expected Salary: ₹4.2 LPA – ₹6.8 LPA
🏢 About ICON plc
ICON plc is a globally recognized healthcare intelligence and clinical research organization supporting pharmaceutical, biotechnology, and medical device companies worldwide.
The company offers strong career growth opportunities in clinical operations, healthcare technology, pharmacovigilance, and global clinical trials.
📌 Key Responsibilities
- Provide first-line voice-based support for IRT systems
- Troubleshoot technical and operational study issues
- Resolve user queries related to clinical trial platforms
- Collaborate with internal teams and external vendors
- Monitor IRT system performance and data accuracy
- Maintain system documentation and support materials
- Support system testing, validation, and upgrades
- Ensure compliance with regulatory and quality standards
🎓 Eligibility Criteria
Eligible Qualifications
- B.Pharm / M.Pharm
- B.Sc / M.Sc
- B.Tech / M.Tech
- Biotechnology
- Biochemistry
- Microbiology
- Molecular Biology
- Genetics
- Zoology / Botany
- Biomedical Sciences
- Clinical Research
- Computer Science / IT
🧑💻 Experience Required
- Freshers Eligible
- Up to 3 years experience preferred
🛠 Required Skills
- Communication and voice support skills
- Problem-solving and troubleshooting abilities
- Attention to detail
- Team collaboration skills
- Ability to work in fast-paced environments
⭐ Preferred Skills
- Basic understanding of IRT systems
- Knowledge of clinical trial workflows
- Healthcare IT exposure
- Technical or customer support experience
- Understanding of regulatory compliance
🌍 Why Join ICON?
- Exposure to global clinical trial technologies
- Career growth in Healthcare IT and Clinical Operations
- Health insurance and wellness benefits
- Flexible work environment
- Learning opportunities in IRT systems and CRO operations
- International project exposure
📈 Career Growth Resources
👉 Healthcare IT vs Clinical Healthcare
👉 Clinical Research Coordinator Guide
👉 Explore Knowledge Hub
📄 Resume & Interview Tips
- Highlight communication and troubleshooting skills
- Mention healthcare, IT, or clinical research projects
- Add technical support or documentation experience
- Keep your resume ATS-friendly and professional
- Showcase teamwork and analytical abilities
🎯 Interview Preparation Resources
👉 Healthcare & Data Analyst Interview Questions
👉 Aptitude & Reasoning Quiz
👉 Explore More Healthcare Quizzes
🚀 Apply Now
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📌 Note Before You Apply:
Kindly read the complete job description carefully before applying. Make sure your communication skills, technical understanding, and clinical operations interest align with the role requirements before proceeding.
Kindly read the complete job description carefully before applying. Make sure your communication skills, technical understanding, and clinical operations interest align with the role requirements before proceeding.
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