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Hiring Ops Support Analyst I, IRT
🏢 ICON plc
📍 Chennai & Trivandrum
💻 Healthcare IT
🧪 Clinical Research
🎓 Freshers Eligible
ICON plc is hiring Ops Support Analyst I, IRT for Chennai and Trivandrum locations.
This opportunity is ideal for candidates interested in Clinical Trial Operations, Interactive Response Technology (IRT), Healthcare IT, Technical Support, and Clinical Research Operations.
📘 Career Guide: Latest Clinical Research Jobs
📋 ICON Recruitment 2026 – Overview
- Position: Ops Support Analyst I, IRT
- Company: ICON plc
- Location: Chennai / Trivandrum
- Employment Type: Full-Time
- Industry: Clinical Research / CRO
- Department: Clinical Trial Operations / IRT Support
- Experience: Freshers – 5 Years
- Work Model: Office With Flex
💰 Estimated Salary: ₹4.5 – ₹7.5 LPA
📌 Key Responsibilities
- Provide first-line voice-based support for IRT systems
- Troubleshoot clinical trial technology issues
- Resolve user queries related to IRT platforms
- Collaborate with internal and external teams
- Monitor IRT system performance and data accuracy
- Maintain system documentation and training records
- Support system testing and validation activities
- Ensure compliance with regulatory and quality standards
📚 Learn Clinical Technology Basics: Healthcare Technology Career Guide
🎓 Eligibility Criteria
- B.Pharm / M.Pharm
- B.Sc / M.Sc
- B.Tech / M.Tech
- Biotechnology
- Biochemistry
- Microbiology
- Molecular Biology
- Biomedical Sciences
- Clinical Research
- Computer Science / IT
📌 Required Skills:
- Communication and troubleshooting skills
- Problem-solving abilities
- Technical support understanding
- Attention to detail and teamwork
- Ability to work in fast-paced environments
📌 Preferred Skills:
- Basic understanding of IRT systems
- Clinical trial workflow knowledge
- Healthcare technology exposure
- Regulatory compliance awareness
🎁 Benefits at ICON
- Health insurance coverage
- Paid annual leave
- Retirement planning benefits
- Flexible wellness programs
- Employee assistance programs
- Career development & global learning opportunities
- Exposure to global clinical operations
📚 Learn More About Clinical Careers: Healthcare Career Knowledge Hub
💡 Interview Tips
- Prepare clinical trial and IRT basics
- Practice communication and troubleshooting questions
- Revise healthcare technology workflows
- Understand customer support and ticket handling
- Prepare problem-solving scenarios
- Be confident discussing academic projects or internships
📊 Clinical Research Interview Guide: Interview Preparation Guide
📄 Resume Tips
- Highlight technical support and analytical skills
- Add clinical research or IT-related projects
- Mention communication and troubleshooting abilities
- Use ATS-friendly resume formatting
- Showcase healthcare technology knowledge
- Include certifications or internships if available
📚 Career Guidance: Healthcare Knowledge Hub
🚀 Apply Now
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📌 Note Before You Apply:
Kindly read the complete job description carefully before applying. Ensure your communication, troubleshooting, and healthcare technology skills align with the role requirements before proceeding.
Kindly read the complete job description carefully before applying. Ensure your communication, troubleshooting, and healthcare technology skills align with the role requirements before proceeding.
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