Eli Lilly Hiring Associate - Clinical Case Management | Bengaluru PV Jobs
Are you seeking an Eli Lilly Careers Bangalore opportunity or a Clinical Case Management Pharmacovigilance Job? Global biopharmaceutical leader Eli Lilly and Company is hiring an Associate – Clinical Case Management at its Bengaluru, India office.
This role is ideal for drug safety professionals with 3 to 8 years of experience in Individual Case Safety Report (ICSR) processing, case narrative compilation, MedDRA coding, and expedited regulatory submission workflows. To format your drug safety resume for this screening, read our guide on how to apply for healthcare and pharma jobs online.
📋 Job Details
| Particular | Details |
|---|---|
| Company | Eli Lilly (550 Eli Lilly Services India Pvt Ltd) |
| Position | Associate – Clinical Case Management |
| Job ID | R-107648 |
| Job Location | Bengaluru, Karnataka, India |
| Department | Case Management Operations / Pharmacovigilance |
| Employment Type | Full-Time |
| Experience Required | 3 – 8 Years in Pharmacovigilance Case Processing |
| Qualifications | Healthcare degree, or study in pharmaceutical/biological sciences (B.Pharm, M.Pharm, Pharm.D, B.Sc, M.Sc) |
| Estimated Salary | As Per Industry Standards |
| Last Date to Apply | July 3, 2026 |
💼 Key Responsibilities
The Associate - Clinical Case Management acts as an individual contributor supporting case operations. Primary responsibilities include:
1. Intake & Triage operations
- Receive and acknowledge adverse event reports from spontaneous, literature, clinical trials, and digital media sources.
- Perform validation checks to determine if minimum criteria for a valid ICSR are met.
- Triage cases by seriousness, expectedness, medical urgency, and regulatory submission timelines.
- Initiate and track follow-up requests for invalid or incomplete case documentation.
- Perform duplicate case assessments, case linking, and literature screening from monitored publications.
2. Case Processing Operations
- Enter clinical adverse event data accurately from source documentation into safety databases (Argus, Veeva Vault).
- Apply MedDRA coding to adverse events, medical history, and indications using appropriate terms (LLTs and PTs).
- Perform WHO Drug Dictionary (WHO-DD) coding for suspect and concomitant medications.
- Draft clear, concise, and scientifically accurate case narrative summaries.
- Process special safety scenarios including pregnancy exposures, off-label use, medication errors, and lack of efficacy.
- Execute in-line quality control checks before routing cases to medical review.
3. Submissions & Regulatory Operations
- Generate expedited safety reports (ICSRs) in compliance with health authority timelines (7-day / 15-day rules).
- Submit safety reports (E2B, CIOMS, local formats) to regulatory agencies and global business partners.
- Troubleshoot gateway transmission issues, log confirmations, and process nullifications/amendments.
- Support activities that enable compliance with legal pharmacovigilance requirements under the EU QPPV framework.
To learn how clinical case management salaries compare to pharmacovigilance team lead packages at global CROs and pharma companies, read our report on Pharmacovigilance Salary: India vs USA.
🎓 Required Qualifications & Skills
- Education: Bachelor's degree, Master's degree, or equivalent experience in pharmaceutical, biological sciences, or related healthcare fields (B.Pharm, M.Pharm, Pharm.D, B.Sc, M.Sc).
- Experience: 3 to 8 years of pharmacovigilance experience. Direct experience in ICSR case processing, coding, and narrative writing is required.
- Systems: Hands-on experience using global safety databases (such as Argus Safety or Veeva Vault Safety) is highly desirable.
- Regulatory Knowledge: Strong understanding of ICH, FDA, EMA, GVP modules, E2B reporting standards, and clinical trial safety guidelines.
- Soft Skills: Strong attention to detail, scientific analysis, and excellent written English communication.
For PV specialists evaluating clinical data operations versus laboratory drug discovery tracks, read our analysis on B.Pharm Careers after Graduation: India vs USA.
🎁 Why Join Eli Lilly?
- Work with a leading global pharmaceutical innovator with over 50,000 employees globally.
- Exposure to global drug safety systems and complex multi-indication clinical portfolios.
- Collaborative workplace environment that values diversity, integrity, and respect for people.
- Mentorship opportunities to guide junior case processing associates.
To test your knowledge of clinical trial documentation, protocol parameters, and GCP definitions, try our interactive Clinical Trial Assistant (CTA) Quiz.
💡 Case Operations vs Healthcare IT
Clinical Case Associates manage adverse event logging, MedDRA coding, and E2B submissions to ensure safety data compliance, whereas Healthcare IT professionals support software deployments. To explore these differences, read our comparison on Healthcare IT vs Clinical Healthcare.
📝 Resume Tips for Eli Lilly PV Candidates
- Detail Database & Coding Systems: Specifically mention your years of experience using Argus Safety or Veeva Safety database, as well as your familiarity with MedDRA and WHO-DD coding versions.
- Quantify ICSR Experience: Mention the volume and types of cases processed (e.g. serious/non-serious, spontaneous/clinical trials, pregnancy, or medication error cases).
- Highlight Quality Metrics: Describe any experience performing in-line QC checks, peer review, or participating in safety audit preparations.
💬 Eli Lilly Case Management Interview Questions
- Q1. How do you assess the seriousness of an adverse event?
Answer Guidance: An adverse event is serious if it meets one of the following criteria: results in death, is life-threatening, requires inpatient hospitalization or prolongation of existing hospitalization, results in persistent or significant disability/incapacity, is a congenital anomaly/birth defect, or is an important medical event. - Q2. What is the difference between expectedness and causality in case assessment?
Answer Guidance: Causality determines if there is a reasonable relationship between the suspect drug and the adverse event. Expectedness determines if the event is already listed in the reference safety information (RSI) like the Investigator’s Brochure (IB) or Package Insert (SmPC). - Q3. Can you explain the purpose of E2B reporting standards?
Answer Guidance: E2B is an international XML-based standard format for the electronic transmission of Individual Case Safety Reports (ICSRs) between CROs, pharmaceutical companies, and regulatory authorities, ensuring consistent data field transfers.
🚀 How to Apply?
Eligible candidates can submit their applications directly via Eli Lilly's official Workday careers portal. Click the button below to apply:
Apply Online – Eli Lilly Careers Portal⏰ Last Date to Apply: July 3, 2026
❓ Frequently Asked Questions
Q. What is the experience required for this Eli Lilly pharmacovigilance role?
Lilly requires 3 to 8 years of pharmacovigilance experience, specifically in ICSR case processing operations.
Q. Where is the job location for this Associate position?
This is a full-time position located at Eli Lilly's office in Bengaluru, Karnataka, India.
Q. What is the last date to apply for this job vacancy?
The official application deadline is July 3, 2026. Eligible candidates should apply immediately.
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