Wipro Walk-in Drive – Medical Device Complaint Investigation (Kolkata)
Are you seeking Wipro jobs in Kolkata, medical device quality roles, or complaint investigation walk-in drives? Technology and consulting leader Wipro is organizing a Walk-in Recruitment Drive on 17 July 2026 for Medical Device Complaint Investigation professionals at its Salt Lake Sector V office in Kolkata.
This medical device complaint monitoring, root cause analysis, CAPA management, and regulatory compliance vacancy operates under a full-time, work-from-office setup in Kolkata. The position is open to life sciences graduates, postgraduates, biomedical engineers, and pharmacy professionals holding B.Pharm, M.Pharm, B.Sc, M.Sc, or nursing degrees. The drive is open to freshers as well as experienced candidates with up to 5 years of domain experience. To format a high-quality resume detailing your knowledge of ISO 13485, risk assessment (ISO 14971), or FMEA, refer to our detailed guide on how to apply for healthcare and pharma jobs online.
📋 Job Overview
- Company: Wipro
- Position: Medical Device Complaint Investigation
- Job Location: Kolkata, West Bengal, India
- Employment Type: Full-Time
- Work Mode: Work from Office
- Shift Mode: Rotational / Night Shift
- Experience: Freshers to 5 Years
- Salary Package: ₹3.5 LPA – ₹8.5 LPA (Expected range based on experience)
- Walk-in Date: 17 July 2026
- Reporting Time: 10:00 AM – 12:00 PM
💼 Key Responsibilities
- Complaint Investigation: Lead and perform systematic technical investigations on medical device product complaints.
- Risk Assessment: Perform product safety risk assessments applying the guidelines of ISO 14971 standards.
- Root Cause Analysis: Utilize Failure Mode and Effects Analysis (FMEA) and 5-Why analysis to identify failure mechanisms.
- CAPA Management: Coordinate Corrective and Preventive Action (CAPA) logs and ensure quality investigations are closed on time.
- Documentation Compliance: Draft comprehensive investigation reports, review customer logs, and ensure alignment with ISO 13485.
- Quality Alignment: Collaborate with global quality assurance teams, safety committees, and regulatory divisions.
To build your understanding of standard documentation protocols and quality metrics in clinical domains, see our guide on B.Pharm Careers & Pathways.
🎓 Required Qualifications & Skills
- Education: B.Pharm, M.Pharm, Biomedical Engineering, B.Sc / M.Sc in Life Sciences, Nursing, or related scientific graduation.
- Experience: Open to both freshers and experienced candidates with up to 5 years of medical device quality experience.
- Standards Knowledge: Basic understanding of Quality Management Systems (QMS), ISO 13485, and ISO 14971 standards.
- Analytical Skills: Experience with root cause analysis tools (FMEA, Fishbone diagram) is an advantage.
- Shifts Readiness: Flexibility to work in rotational and night shifts is mandatory.
- Communication: Excellent verbal and written English communication skills.
If you want to practice your baseline clinical and regulatory compliance knowledge, try our interactive Clinical Trial Assistant (CTA) Quiz.
🎁 Why Join Wipro?
- Opportunity to represent a global consulting and technology giant working with elite medical device clients.
- Hands-on learning of medical device regulations, risk files, and quality assurance processes.
- Professional growth with pathways to clinical safety, regulatory affairs, and quality auditing.
- Excellent learning resources, certifications, and structural career development path.
📝 Resume Tips for Wipro Candidates
- Highlight QMS Standards: Explicitly mention if you have certifications or projects covering ISO 13485 or ISO 14971.
- Detail Investigative Tools: Add keywords like FMEA, CAPA, Root Cause Analysis, and Fishbone to your skill list.
- Mention Information Source: Write the source of information about the walk-in at the top of your CV as requested by the hiring team.
💬 Wipro Medical Device Complaint Investigation Interview Questions
- Q1. What is the difference between ISO 13485 and ISO 14971 in the medical device industry?
Answer Guidance: ISO 13485 defines the requirements for a comprehensive Quality Management System (QMS) specific to medical device manufacturing and design. ISO 14971 is a dedicated standard that details the application of risk management principles to medical devices throughout their lifecycle. - Q2. Explain what a CAPA is and why it is critical during complaint investigations.
Answer Guidance: CAPA stands for Corrective and Preventive Action. It is a systematic process triggered when a product defect is verified. Corrective action resolves the immediate issue (e.g., removing defective units), while Preventive action prevents recurrence by fixing the underlying manufacturing or design issue. - Q3. What is FMEA and how is it used?
Answer Guidance: FMEA stands for Failure Mode and Effects Analysis. It is a structured risk analysis tool used to identify potential failure modes of a product, analyze the severity and probability of their effects, and prioritize action steps to mitigate risk based on the Risk Priority Number (RPN).
📖 How to Apply?
This is a Walk-in Interview Drive. Interested candidates can directly attend the interview on the scheduled date and time at the venue mentioned below. No prior online registration is required.
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📲 Message Us on LinkedIn🚶 Walk-In Interview Details
- Walk-In Date: 17 July 2026
- Reporting Time: 10:00 AM – 12:00 PM
- Interview Venue: Plot No. 8 & 9, Block DM, Sector V, Salt Lake, Kolkata, West Bengal – 700091
- Contact Persons: Ayaan / Vineeta
- Mandatory Documents: Updated Resume (mention the source of information at the top of your CV), Original Govt Photo ID Proof
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🚀 Launch Free ATS Resume Tool❓ Frequently Asked Questions
Q. Do I need prior experience in medical device quality to apply?
No, the walk-in drive is open to freshers. Candidates with a background in Pharmacy, Biomedical Engineering, Nursing, or Life Sciences can apply as freshers.
Q. What shifts are required for this role at Wipro?
This role requires candidates to work in rotational and night shifts, as it supports global clients.
Q. What documents should I bring to the walk-in venue?
You must bring an updated resume (with the source of information about the walk-in written at the top) and an original Government Photo ID.
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