💼 eClerx Hiring: Customer Support Analyst | Pune | 0–1 Years | Any Graduate
📍 Location: Pune, India (Onsite)
🎓 Eligibility: Any Graduate
🧪 Experience: 0–1 Years
💰 Salary: Competitive (Industry Standard)
📝 Job Type: Customer Support Analyst | Chat Process | Sales Support | Full-Time
🔎 Verified: ✅ Verified Job via Medical Jobs India – hitechplus.in
📄 Job Overview
eClerx, a global leader in business process management and customer experience solutions, is hiring Customer Support Analysts for its Pune office. This is an excellent opportunity for freshers and early-career graduates who are skilled in written communication, customer engagement, and chat-based support.
🔬 Key Responsibilities
- ✔ Respond to incoming customer chats professionally and promptly.
- ✔ Provide accurate product/service information based on customer needs.
- ✔ Upsell and cross-sell relevant products when suitable.
- ✔ Resolve customer concerns with empathy and clarity.
- ✔ Document chats and interactions in CRM tools.
- ✔ Meet performance metrics and sales targets.
- ✔ Maintain excellent customer satisfaction and communication quality.
✅ Qualifications & Requirements
- ✅ Any Graduate (Preferred: Commerce, Arts, Business, Life Sciences)
- ✅ Excellent written English communication skills
- ✅ Experience in chat support or customer service preferred
- ✅ Basic understanding of computers and CRM tools
- ✅ Ability to work in rotational shifts
- ✅ Strong problem-solving attitude
🎁 Why Join eClerx?
- 🌍 Global exposure with large enterprise clients
- 💼 Strong learning and development environment
- 📈 Career growth across digital operations & customer support
- 🤝 Supportive and inclusive workplace
- 💰 Competitive pay and performance-based incentives
For more Job 👇👇
📌 Note Before You Apply:
Update your CV with communication skills, chat support experience, and customer handling to improve your chances of selection.
👇 Apply Link Will Be Visible in 15 Seconds 👇
🟢 Verified Job via Medical Jobs India – hitechplus.in
.jpg)
.jpg)
0 Comments