Premier Research Hiring Associate Study Administrator – EDC & User Support Level 1

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Premier Research Hiring Associate Study Administrator – EDC & User Support Level 1

✔ Verified by Medical Jobs India

Hiring Associate Study Administrator – EDC & User Support Level 1

🏢 Premier Research
🌐 Remote
🎓 Life Sciences / Technical
📊 Clinical Data Management

Premier Research is hiring Associate Study Administrator – EDC & User Support Level 1 for candidates interested in clinical data management, EDC systems, Medidata Rave support, and global clinical trial operations.

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📋 Job Overview

  • Role: Associate Study Administrator, EDC & User Support Level 1
  • Company: Premier Research
  • Location: Remote (India / Bulgaria)
  • Experience: 1–3 Years
  • Industry: Clinical Research / Clinical Data Management
  • Shift: 4 AM – 12 PM EST
  • Job Type: Full-Time

📌 Key Responsibilities

  • Provide global EDC user support
  • Handle service desk ticket triage & resolution
  • Act as escalation point for technical issues
  • Support study startup & closeout activities
  • Manage user accounts & site access
  • Conduct EDC validation activities
  • Perform browser compatibility checks
  • Create training materials & documentation
  • Support system configuration activities
  • Suggest process improvement initiatives

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🎓 Required Qualifications

  • Bachelor’s degree in Technical or Life Sciences field
  • 1–3 years EDC experience
  • Hands-on experience with Medidata Rave / Data Labs
  • Understanding of clinical trial workflows
  • Strong communication & troubleshooting skills
  • Ability to work in global time-zone environments

💻 Preferred Skills

  • Clinical Data Management experience
  • EDC validation & compliance understanding
  • User access management
  • System configuration support
  • Strong customer support mindset
  • MS Excel, Word & Outlook proficiency

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🎁 Benefits & Perks

  • Fully remote clinical research role
  • Work with global biotech & pharma clients
  • Exposure to advanced EDC platforms
  • Career growth in clinical data science
  • Flexible shift adjustments
  • Opportunity to work in global support operations

🚀 Why This Role Matters

  • High demand for EDC support professionals
  • Strong pathway into Clinical Data Management
  • Opportunity to work on global clinical systems
  • Build expertise in Medidata Rave & EDC tools

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🚀 Job Application Link

📌 Important Note Before You Apply:

Read the complete job description carefully and ensure your profile matches EDC systems and clinical data management requirements before applying.
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