Sr Executive – Product Surveillance
If you are looking for high-paying Product Surveillance Jobs or Medical Device Vigilance Jobs in Gurgaon, this role at Vantive (formerly Baxter Patient Care Products under carve-out) could be your next major career move. Vantive is hiring a Sr Executive – Product Surveillance for their state-of-the-art facility in Gurgaon. This is a premium opportunity for pharmacy, engineering, and life sciences professionals to build careers in post-market surveillance.
Vantive is a global leader in vital organ therapy, dedicating over 70 years to innovations in kidney care and advanced dialysis solutions. As the organization expands its presence in medical device technologies, it is hiring skilled complaint handling specialists. If you are planning your career path, you can explore the B.Pharm career opportunities after graduation to see how safety and quality control roles offer long-term stability.
📋 Job Details
| Field | Information |
|---|---|
| Role | Sr Executive – Product Surveillance |
| Req ID | JR – 194925 |
| Location | Gurgaon, Haryana, India |
| Category | Quality Control / Complaint Handling / Vigilance |
| Company | Vantive (formerly Baxter Patient Care Products) |
| Employment Type | Full-Time |
| Experience | 2 – 5 Years |
| Qualification | Degree in Pharmacy, Biomedical Eng, Life Sciences |
🧪 Key Responsibilities
- Review open complaints daily to ensure timely closure according to defined KPIs.
- Coordinate actively with country quality teams, manufacturing facilities, and service networks.
- Log, track, and process customer complaints in the TrackWise Complaint Management System (CMS).
- Review complaint files for complete adherence to internal SOPs and international regulatory compliance.
- Support assessments to determine regulatory reporting applicability for complaints.
- Prepare weekly QA dashboards, complaint trend reports, and due diligence metrics.
- Generate analytical inputs for Management Reviews and business-critical quality decisions.
- Align surveillance workflows with global medical device vigilance frameworks.
🎓 Required Qualifications & Competencies
- Bachelor's degree in Pharmacy, Biomedical Engineering, Life Sciences, or a related discipline.
- 2 to 5 years of professional experience in Medical Device Complaint Handling or Quality Systems (QMS).
- Proven hands-on experience using TrackWise CMS and managing CAPA systems.
- Understanding of global medical device standards like ISO 13485, EU MDR, and FDA 21 CFR 820 is a big advantage.
- Strong cross-functional collaboration and stakeholder communication abilities.
- Ability to work efficiently in a high-accuracy, compliance-driven quality environment.
Product surveillance shares many core workflows with drug safety. If you are transitioning from or interested in clinical trials and pharmacovigilance, check out the Entry Level Drug Safety Analyst Quiz or test your vigilance concepts with the Entry Level Pharmacovigilance Quiz.
💰 Salary & Benefits
Vantive offers competitive compensation for medical device vigilance professionals, along with excellent benefits:
- Lucrative salary package matching industry standards.
- Comprehensive health and accidental insurance benefits.
- Global exposure working with international quality teams.
- Long-term professional learning and career development programs.
Quality and vigilance fields offer some of the highest salaries in the sector. You can check our detailed comparison of Pharmacovigilance Salary in India vs USA to see how safety profiles pay across regions.
🌟 Why Join Vantive?
- Work with a global pioneer in life-saving vital organ therapies.
- Engage in advanced medical technologies focused on patient safety.
- Collaborative workplace culture driven by digital transformation and quality excellence.
- Access to excellent career pathways in international quality assurance.
If you want to read about other regulatory and quality roles, check out our comprehensive Clinical Research Coordinator (CRC) Guide.
📑 Resume Tips
- Clearly list your experience with QMS software like TrackWise.
- Highlight your knowledge of medical device regulations (ISO 13485, FDA 21 CFR 820).
- Detail your metrics on complaint closure rates and KPI achievements.
- Keep your resume clean, professional, and ATS-friendly.
🎯 Interview Questions
- How do you prioritize and track urgent product complaints in TrackWise CMS?
- What are the key steps in assessing regulatory reporting applicability for a device issue?
- How do you handle communication with manufacturing plants when requesting technical evaluations?
- What is the difference between a product complaint, a CAPA, and a recall?
- Explain your familiarity with ISO 13485 quality standard guidelines.
📌 How to Apply?
Interested and eligible professionals can submit their applications online through the official Vantive Workday career platform. To optimize your registration profile for corporate job portals, read our article on how to apply for healthcare and pharma jobs online.
🚀 Apply Now
Apply Online❓ Frequently Asked Questions
Q. What is the required qualification?
A Bachelor's degree in Pharmacy, Biomedical Engineering, or Life Sciences is required.
Q. What is the experience range?
Vantive is looking for candidates with 2 to 5 years of relevant quality assurance/vigilance experience.
Q. Where is the job location?
This is a full-time position based in Gurgaon, Haryana, India.
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