💼 Wipro Hiring: Clinical Data Management Support Specialist / Production Specialist – L1 | Pune | 1–3 Years Exp
📍 Location: Pune, Maharashtra, India
🎓 Eligibility: B.Pharm, M.Pharm, B.Sc, M.Sc (Life Sciences, Biotechnology, Microbiology, Biochemistry, Clinical Research, etc.)
🧪 Experience: 1 – 3 Years
💰 Salary: Competitive (Industry Standard)
📝 Job Type: Clinical Data Management Support Specialist / Production Specialist – L1 | Full-Time | CDM | Technical Support | Pharma
🔎 Verified: ✅ Verified Job via Medical Jobs India – hitechplus.in
📄 Job Overview
Wipro, a global IT leader, is hiring a Production Specialist – L1 (Clinical Data Management) in Pune. This role is ideal for professionals with 1–3 years of experience in pharma data management, technical troubleshooting, and client support in clinical data operations.
🔬 Key Responsibilities
- ✔ Provide technical support and resolve client queries per defined SLAs.
- ✔ Manage transactions with high-quality standards and document resolutions.
- ✔ Field client requests via phone/email professionally.
- ✔ Maintain RAVE system updates to track productivity.
- ✔ Record, track, and analyze query logs to prevent recurring issues.
- ✔ Troubleshoot product-related queries and guide users step-by-step.
- ✔ Create and update knowledge bases and self-help documents.
- ✔ Identify red flags and escalate critical issues to team leaders.
- ✔ Ensure compliance with pharma regulations and service agreements.
- ✔ Participate in product-specific training sessions to stay updated.
✅ Required Qualifications & Skills
- ✅ Clinical Data Management (pharma) experience mandatory.
- ✅ 1–3 years in CDM or related roles.
- ✅ Strong communication and troubleshooting abilities.
- ✅ Ability to document, analyze, and escalate queries effectively.
- ✅ Knowledge of pharma processes, SLA compliance, and regulatory expectations.
🎁 Benefits of Joining Wipro
- 🌍 Work with a leading global IT services company.
- 📈 Exposure to pharma and life sciences client projects.
- 💼 Professional training programs and skill enhancement opportunities.
- 🤝 Collaborative work culture focused on client satisfaction.
- 📈 Growth pathway in clinical data management and technical support domains.
For more Job 👇👇
📌 Note Before You Apply:
Update your CV to highlight clinical data management, RAVE system knowledge, client support experience, query resolution, and pharma compliance for better selection chances.
👇 Apply Link Will Be Visible in 15 Seconds 👇
🟢 Verified Job via Medical Jobs India – hitechplus.in
.jpg)
.jpg)
.jpg)
0 Comments